API Blog

Communication and Data Quality APIs for real-time business solutions.

Posts Tagged ‘SLA’


SMS-Enable Your Apps for Only 1 Cent per Text Message Worldwide

Posted by: CDYNE  /  Tags: , , , , , , , , , ,

CDYNE SMS Notify! API Price Reduction

CDYNE Announces New Lower SMS API Pricing

Effective immediately, CDYNE is cutting the price of all text messaging transactions to 1 cent. This includes all text messages sent to CDYNE’s worldwide network.

SMS Notify! 2.0 is a 2-way text messaging Web Service that sends and receives text messages through secure SMS gateways. Commonly used messaging features include automated appointment or payment reminders, product delivery status notifications, and subscriber event messaging.

Automated Keyword Management

In addition to cutting the price of SMS transactions, CDYNE has added automated keyword management features into SMS Notify! 2.0. SMS message recipients who type HELP, STOP, END, CANCEL, UNSUBSCRIBE, and QUIT keywords will now receive an automated acknowledgement.

When a CDYNE SMS Notify! 2.0 recipient types “HELP” CDYNE will automatically send back a default string with company name, contact information and STOP instructions to end text messages. This allows the recipient to know who is contacting them, and provides them with information on how they can contact the sender. SMS Notify! 2.0 users have the option to customize the HELP return string.

CDYNE SMS Notify! 2.0 automatically manages the STOP, END, CANCEL, UNSUBSCRIBE, and QUIT keywords. When an SMS recipient sends any of these keywords, CDYNE will send an automated acknowledgement. This will block the recipient’s number from receiving messages from our system in an effort to protect them from unwanted or unsolicited messages.

Free SMS API Test Keys

Sign up today to test CDYNE SMS Notify! 2.0 for free.

For more information about CDYNE SMS APIs, please call 1-800-984-3710, inquire or initiate a chat.

AMAZON WEB SERVICES FAIL FOR OVER 36 HOURS. WHY USE WEB SERVICES?

Posted by: CDYNE  /  Tags: , ,

amazon-outage

 

Amazon Web Services (AWS) experienced a massive outage today with their usual 99.95% up-time hosting system. As a Web Service provider that commits to 100% up-time levels, CDYNE knows the impact of an outage of this caliber. “We know our customers count on us to provide services 24/7, that is why most of our company resources are committed to our infrastructure and network,” says Christopher Chenoweth, CIO of CDYNE Corporation.  

With the recent addition of another server center in Richmond, VA, CDYNE currently maintains three major server farms, bringing added redundancy to our networks and additional capacity.  

Infrastructure failures as AWS experienced today weaken the Web Services community as a whole, but the idea that you can have the same power and redundancy as a Fortune 500 company for a fraction of the cost is not so far a dream. A good example is that CDYNE provides programmatic phone calls for thousands of businesses large and small. Most of these companies program our Web Services into their core business processes and require that our systems work flawlessly. If CDYNE services were interrupted for ten minutes, let alone for almost two days, we would threaten the viability of all of our customers. This is why CDYNE manages its servers and networks where they are set up in multiple data centers for redundancy. We maintain complete control over the network providers, latency, and hardware. 

CDYNE has been providing Web services for over 10 years with minimal outages. That is why our clients have learned to count on us. Will CDYNE go with Elastic Computing any time soon? Probably not. But like any animal nurtured from early stages of existence, we are eager to see the continued development of these services and will not consider relying on them until they have matured.

Press Release: CDYNE Corporation Offers Upgraded CASS Certified Web Service Solution to Increase Address Data Quality

Posted by: CDYNE  /  Tags: , , , , , , , , , , , , , ,

Address Verification Service 3

Chesapeake, VA (August 17, 2010) – CDYNE Corporation, a leading provider of Data Quality and Communication XML Web Services announced today the release of Postal Address Verification 3.0 Web Service to standardize, correct, and validate U.S. addresses without the need for businesses to buy, store, program and maintain the enormous United States Postal Service database.

Postal Address Verification 3.0 is a CASS Certified Web Service that checks U.S. addresses against a continuously updated USPS® database so businesses can perform point of entry validation.  With Postal Address Verification 3.0, businesses can increase the number of addresses delivered to, ensure fastest possible delivery of materials or inventory, qualify for USPS discounts, and standardize address data for peak data quality management.

Key Postal Address Verification 3.0 Web Service features include a comprehensive DPV (Delivery Point Validation) return code system that confirms the existence of a specific address and whether or not it can be delivered to. Businesses can avoid residential delivery surcharges by verifying delivery type status prior to shipping with Residential Delivery Indicator (RDI). Intelligent Mail Barcode (IMB) and POSTNET barcodes to qualify for automated discounts are also included with Postal Address Verification 3.0.

“CDYNE’s engineering staff put a great deal of effort into the design and implementation of its own postal address verification engine to not only meet USPS standards and requirements but to also address client requests for new features,” said Valentin Ivanov, Chief Software Architect of CDYNE Corporation. “We have achieved CASS certification and are very excited to offer clients this new service.”

In addition to validating deliverable addresses, businesses can tailor additional data returns at no additional cost. Postal Address Verification 3.0 offers optional data returns including proper case formatting, Census data, geo-location data, and Legislative data.

Web Services are a key point of integration for business applications that exist on different platforms, languages, and systems. IT departments can interface with Postal Address Verification 3.0 Web Service using SOAP (Simple Object Access Protocol) or REST (Representational State Transfer) protocols to build address verification features into existing business applications.

Postal Address Verification 3.0 is backed up with a 100% Service Level Agreement (SLA), protecting clients from unscheduled outages. CDYNE’s data centers are strategically located in different areas across the United States, providing redundancy and location fail-over enabling.

About CDYNE Corporation
Since 1999, CDYNE has provided enterprise Data Quality and Communications XML Web Services to solve the business need for real-time communication and data quality verification. Web Services include Phone Notify!, SMS Notify!, Postal Address Verification, Phone Verification, Email Verification, Demographics, CDYNE 411, Death Index, and IP2Geo. CDYNE billing is transaction-based and post-pay. Clients pay for only what is consumed, eliminating overage charges and unused credits. There are no contracts, startup fees, or cancellation charges. For more information, visit
www.cdyne.com or call 1-800-984-3710.

Press Release: CDYNE Corporation Offers Upgraded Web Service Solution for Simple, Cost-Effective Text Messaging

Posted by: CDYNE  /  Tags: , , , , , , , ,  /  Comments: 2

FOR IMMEDIATE RELEASE

 

CDYNE Corporation Offers Upgraded Web Service Solution for Simple, Cost-Effective Text Messaging

 

Chesapeake, VA (May 25, 2010) – CDYNE Corporation, a leading provider of Data Quality and Communication XML Web Services announced today the release of CDYNE SMS Notify! 2.0 Web Service for alert and notification text messaging.

SMS Notify! 2.0 is a 2-way text messaging Web Service that sends and receives text messages through secure SMS gateways. Commonly used messaging features include emergency alerts, automated appointment or payment reminders, product delivery status notifications, and subscriber event messaging. Web Services are a key point of integration for business applications that exist on different platforms, languages, and systems. IT departments can interface with SMS Notify! 2.0 Web Service using SOAP (Simple Object Access Protocol) or REST (Representational State Transfer) protocols to build these communication features into existing business applications.

A significant upgrade built-in to SMS Notify! 2.0 is the option to obtain exclusively assigned long numbers (i.e. 757-555-1212). This feature is a simple, cost-effective alternative to short codes for companies requiring Mobile Originated (MO) messages from customers or subscribers. Advantages of long numbers include easy and quick set up, no short code fees or premium charges to customers, and the ability to combine voice or IVR (Interactive Voice Response) calls.

“Our new SMS service allows businesses to combine the best of Phone Notify! and SMS Notify! Web Services with their own numbers. A business can request SMS numbers that hook directly into the IVR/Callback system,” said Christopher Chenoweth, CIO of CDYNE Corporation. “So, if an end user gets a text message and calls the number back, it could potentially read the text message or perform other custom IVRs. If a business would like random numbers, CDYNE has a pool of long numbers that we randomly send from. That way, an end user could get multiple messages and respond differently to each one.”

SMS Notify! 2.0 is backed up with a 100% Service Level Agreement (SLA), protecting clients from unscheduled outages. CDYNE’s data centers are engineered with multiple levels of security, uninterruptible power supplies, redundant HVAC systems, fire suppression, and 24 X 7 monitoring and management. CDYNE centers are also strategically located in different areas across the United States, providing redundancy and location fail-over enabling.

About CDYNE Corporation
Since 1999, CDYNE has provided enterprise Data Quality and Communications XML Web Services to solve the business need for real-time communication and data quality verification. Web Services include Phone Notify!, SMS Notify!, Postal Address Verification, Phone Verification, Email Verification, Demographics, CDYNE 411, Death Index, and IP2Geo. CDYNE billing is transaction-based and post-pay. Clients pay for only what is consumed, eliminating overage charges and unused credits. There are no contracts, startup fees, or cancellation charges. For more information, visit
www.cdyne.com or call 1-800-984-3710.


Contact: Nicole Fesette
Tel: (757) 544-9510 x3103
Email: nfesette@cdyne.com
www.cdyne.com

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Press Release: Web Services Help Medical Practices Upgrade to Healthcare 2.0.

Posted by: CDYNE  /  Tags: , , , , , , , , ,

FOR IMMEDIATE RELEASE
Web Services Help Medical Practices Upgrade to Healthcare 2.0.
Appointment Reminder and Verification Features Go Fully Automatic
Chesapeake, VA (March 1, 2009) – From efficiency in patient contact to real-time identity theft prevention, Web Services can quickly improve the bottom line for medical management software developers and healthcare practices. Veteran API provider CDYNE Corporation is working with health IT developers to create usable solutions for fraud and communications issues that are a major part of health technology initiatives – for compliance and progress.
With simple add-ons to medical management software, appointment reminders and patient screening integrate with existing software to increase customer retention and attrition for the manufacturer and benefits for the health practice – without a system overhaul. Web Services help hospitals and practices improve patient communication and automate routine tasks. With patient validation at sign-in, Web Services can enhance identity theft prevention plans required by the FTC.
“For medical management software makers, the easiest way to add value and stay flexible with their offering is to plug new services into the current application,” said Christopher Chenoweth, CIO of CDYNE Corporation. “Automated phone and SMS messages and data quality Web Services add function and increase customer satisfaction with short development time, and manufacturers can profit from reselling additional services as a premium to their customers.”
CDYNE hosts secure, high-quality APIs that software developers and in-house staff can use to maximize practice efficiency. Phone and SMS Notify help decrease appointment no-shows and late bill payments and improve service. Death Index, 411, and other data services reduce fraud, aid compliance, and keep records up to date.
CDYNE offers free trial keys. A dedicated healthcare IT page focuses on appointment reminder features, and developers that sign up for Phone/SMS Notify receive fraud prevention Web Services with $0 monthly fee and reduced transaction rates.
About CDYNE Corporation
Since 1999, CDYNE has provided enterprise data quality and communications XML Web Services. APIs include Phone and SMS Notify!; Postal Address, Phone and Email Verification; Demographics; CDYNE 411; Death Index; and IP2Geo. CDYNE APIs reduce fraud in real-time, scrub and enhance data, and simplify contact. Programmed into client applications, CDYNE Web Services automatically process information from our vast databases in milliseconds. There are no contracts or hidden fees. For more information, visit www.cdyne.com/healthcare, live chat with staff, view our blog, or call 1-800-984-3710.
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