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CDYNE PostBackURL for Phone Notify! and SMS Notify! APIs

PostBackURLs allow Phone Notify! and SMS Notify! API customers to instantly know when an end user responds to a message or notification.  When a notification is sent out, CDYNE servers send a message back to the company’s designated PostBackURL noting the message has been sent.  When an end user responds, the results are also posted to the PostbackURL.

PostbackURL Assignment

A PostBackURL can be assigned to SMS Notify! and/or Phone Notify! request by using the advanced methods.  The advanced method for each service will have a property called StatusPostBackURL which is set with a link to the webpage created to handle a post back.  In addition, for incoming calls and text messages to a dedicated line that are not responses to previous messages, a StatusPostBackURL can be assigned directly to a customer’s DID (Phone number) allowing all end user generated traffic to go directly to the post back page.  This can be set up by contacting an account representative at 1-800-984-3710, sending an email inquiry or initiating a chat.

Using a PostBackURL with Phone Notify!

PostBackURLs can be very useful with the Phone Notify! API. It prevents the need to use the GetQueueIDStatus or GetMultipleQueueIDStatus methods. When using these methods, the customer’s server calls the methods multiple times as the customer would not know when the call has finished. With a PostBackURL in place, this allows the customer to have a webpage that will accept a POST from the Phone Notify! API when a call is placed, the call status has changed, the call is finished, or when a call is received (if using an Incoming DID).

When sending notifications, the PostBackURL can be set by using either the ~StatusChangePostURL()~ script command at the beginning of the call script (especially when using NotifyPhoneBasic), or the StatusChangePostURL parameter in the NotifyPhoneAdvanced operation. When using an Incoming DID with the Phone Notify! API, a CDYNE account representative can assign a PostBackURL to that Incoming DID assigned to the customer’s account.

All available operations for the Phone Notify! API can be found here: http://ws.cdyne.com/NotifyWS/PhoneNotify.asmx, and advanced scripting commands can be found here: http://wiki.cdyne.com/index.php/Phone_Notify!_TextToSay_Advanced_Commands

Using a PostBackURL with SMS Notify!

With SMS Notify! There are several advantages to setting a StatusPostBackURL.  When a user responds to a message, CDYNE will immediately notify the SMS Notify! API customer via a post to the StatusPostBackURL. This eliminates the need for the customer to constantly query CDYNE servers for responses.

SMS Notify! API customers will receive a sent post with a PostBackUrl set in the request. The sent Post simply states the status of the SMS message at that time, and whether or not there were any minor errors in the request.  When this request is properly formatted, then the SMS message will be queued in the CDYNE system awaiting processing by the carrier.

If the recipient responds after the message has been sent, CDYNE will post the response post as well. The response post contains the recipient’s message and can be handled however your business model demands (i.e. storing the information in a database, or responding with another message).

The StatusPostBackURL can also be used with a dedicated line. A CDYNE representative can assign a customer’s designated StatusPostBackURL to their DID. Then, any incoming traffic to that number will result in a post to the designated StatusPostBackURL.  This is the preferred way to accommodate business models that want to make use of mobile originated messages.

There are two methods in SMS Notify! that makes use of a StatusPostBackUrl: http://sms2.cdyne.com/sms.svc/help/operations/AdvancedSMSsendhttp://sms2.cdyne.com/sms.svc/help/operations/SimpleSMSsendWithPostback.

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Text Messaging with Shared and Dedicated Long Numbers Using CDYNE SMS Notify! API

CDYNE SMS Notify! API is a versatile Web Service that allows businesses to send 2-way text messages worldwide through an SMS gateway using shared and/or dedicated long numbers. A long number (i.e. 757-544-9510) is a 10-digit phone number, and is an alternative method to short codes for sending outbound and receiving inbound SMS text messages. Customers using CDYNE SMS Notify! API can connect to a bank of shared long numbers, order dedicated long numbers (DIDs), or use a combination of both to support their business needs. Here is a quick overview of each option:

Shared Long Numbers

By using the SimpleSMS or AdvancedSMS request, users can pass their license key, phone number, and text message to CDYNE SMS Notify! API which will send the message(s) through a bank of randomly generated long numbers.  Text messages sent out this way will come from different phone numbers.

Dedicated Long Numbers

A significant feature of SMS Notify! API is the option for customers to purchase exclusively assigned long numbers, or DIDs. They allow inbound messaging for companies requiring Mobile Originated (MO) messages from customers or subscribers.

Customers may request a randomly generated DID, or specify the area code of the phone number.  Customers may purchase a single DID to be assigned to the license key or multiple DIDs to be assigned to a single license key.  Once the DID is issued, CDYNE assigns it to the customer’s license key which may be used to send text messages from the dedicated number(s).

Combining Shared and Dedicated Long Numbers

In some cases, businesses may need to use a combination of both methods to send and receive text messages. To do this, users can use two separate SMS Notify! API license keys. It’s simple to generate an additional SMS Notify! API license key. And the best part is that it is free. Let’s use an example to illustrate.

Customer ABC creates license key xxx11yyy-1234-1a2b-3ca4-xxxe77e91yyy and assigns the key alias “Shared.” The customer can add a secondary key and assign with the alias, “DID 4723.” Customer ABC contacts CDYNE to order a DID. CDYNE staff place the order and assign the DID to license key “DID 4723.” With those steps complete, Customer ABC can program the license key called “Shared” to send out text messages on the bank of shared long numbers, as well as program the license key “DID 4723” to send and/or receive text messages from the dedicated phone number.

Test SMS Notify! API for free by requesting a trial license key by calling 1-800-984-3710, inquire or initiate a chat.

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CDYNE and M2M DataSmart announce M2M Ecosystem Marketing Agreement

Getting M2M Devices to Market Easier and Faster is the Goal
Chesapeake, VA, San Diego, Calif., September 20, 2010 – CDYNE and M2M DataSmart™ announced the availability of its high-reliability SMS Gateway services coupled with the industry leading M2M airtime pricing for M2M applications for developers and OEMs supplying M2M solutions.

M2M DataSmart is a revolutionary wireless data service provider for the emerging machine-to-machine (M2M) marketplace.  As a M2M Airtime Aggregator in partnership with Sprint Wholesale, M2M DataSmart offers the M2M OEM/Developer a cost effective, wireless pipeline for their M2M devices continues to build its M2M Ecosystem by teaming with CYDNE, a leading provider of SMS Gateway services through their SMS Notify! 2.0 Web Service.

Today many M2M applications/solutions are using SMS messaging and as a result many need the ability to be able to send and receive SMS messages directly to & from their host application server.  To deal with this requirement, an SMS gateway can be set up to handle the connections to the Cellular carrier which sounds easier than it is.

M2M Application developers had two choices, they could implement their own SMS gateway (which required extensive and costly integration efforts) or look to a third party that provided SMS gateway services as well as airtime service (these turned out to be expensive not only on the frontend set-up fees but also on the recurring monthly charges).  This new partnership now allows the M2M Developer to use the most competitive M2M airtime pricing of M2M DataSmart combined with the ease of integration and low usage cost of CDYNE’s SMS Gateway – cheaper and easier M2M deployments, that is what this is all about.

“Our customers are OEMs/Developers bringing machine to machine (M2M) applications to market for commercial deployment on the Sprint network,” said David McCartney, COO for M2M DataSmart.  “Working with our partner CDYNE, we can provide our customers with a single point of contact for deployment of M2M devices on the Sprint CDMA network. Partnerships like these make it easier, faster and more cost-efficient for commercial deployment of M2M.”

“When customers use our SMS Gateway, the SMS text messaging application only needs to know how to connect to the SMS gateway. No change to the source code of the SMS text messaging application is required. The use of our SMS gateway can greatly shorten the SMS text messaging applications development time and reduce the cost of deployment for the M2M developer” said Christopher Chenoweth, CIO of CDYNE Corporation. “Our goal is to make deploying SMS messaging for M2M applications easier and cheaper. To help with that we go beyond the technology to make it happen – we also are looking at the business side – at CDYNE there are no contracts, no startup fees, or no cancellation charges.”

About M2M DataSmart
M2M DataSmart is a wireless data service provider for the emerging machine-to-machine marketplace (M2M).  M2M DataSmart is a privately held company based in Del Mar, California. For more information, visit www.m2mdatasmart.com.
Contact: David McCartney Tel: +1 858.337.0562 Email: david.mccartney@m2mdatasmart.com

About CDYNE Corporation
Since 1999, CDYNE has provided enterprise Data Quality and Communications XML Web Services to solve the business need for real-time communication and data quality verification. Web Services include Phone Notify!, SMS Notify!, Postal Address Verification, Phone Verification, Email Verification, Demographics, CDYNE 411, Death Index, and IP2Geo. CDYNE billing is transaction-based and post-pay. Clients pay for only what is consumed, eliminating overage charges and unused credits. There are no contracts, startup fees, or cancellation charges. For more information, visit www.cdyne.com or call 1-800-984-3710.
Contact: Nicole Fesette Tel: (757) 544-9510 x3103 Email: nfesette@cdyne.com

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Press Release: CDYNE Corporation Offers Upgraded Web Service Solution for Simple, Cost-Effective Text Messaging

FOR IMMEDIATE RELEASE

CDYNE Corporation Offers Upgraded Web Service Solution for Simple, Cost-Effective Text Messaging

Chesapeake, VA (May 25, 2010) – CDYNE Corporation, a leading provider of Data Quality and Communication XML Web Services announced today the release of CDYNE SMS Notify! 2.0 Web Service for alert and notification text messaging.

SMS Notify! 2.0 is a 2-way text messaging Web Service that sends and receives text messages through secure SMS gateways. Commonly used messaging features include emergency alerts, automated appointment or payment reminders, product delivery status notifications, and subscriber event messaging. Web Services are a key point of integration for business applications that exist on different platforms, languages, and systems. IT departments can interface with SMS Notify! 2.0 Web Service using SOAP (Simple Object Access Protocol) or REST (Representational State Transfer) protocols to build these communication features into existing business applications.

A significant upgrade built-in to SMS Notify! 2.0 is the option to obtain exclusively assigned long numbers (i.e. 757-555-1212). This feature is a simple, cost-effective alternative to short codes for companies requiring Mobile Originated (MO) messages from customers or subscribers. Advantages of long numbers include easy and quick set up, no short code fees or premium charges to customers, and the ability to combine voice or IVR (Interactive Voice Response) calls.

“Our new SMS service allows businesses to combine the best of Phone Notify! and SMS Notify! Web Services with their own numbers. A business can request SMS numbers that hook directly into the IVR/Callback system,” said Christopher Chenoweth, CIO of CDYNE Corporation. “So, if an end user gets a text message and calls the number back, it could potentially read the text message or perform other custom IVRs. If a business would like random numbers, CDYNE has a pool of long numbers that we randomly send from. That way, an end user could get multiple messages and respond differently to each one.”

SMS Notify! 2.0 is backed up with a 100% Service Level Agreement (SLA), protecting clients from unscheduled outages. CDYNE’s data centers are engineered with multiple levels of security, uninterruptible power supplies, redundant HVAC systems, fire suppression, and 24 X 7 monitoring and management. CDYNE centers are also strategically located in different areas across the United States, providing redundancy and location fail-over enabling.

About CDYNE Corporation
Since 1999, CDYNE has provided enterprise Data Quality and Communications XML Web Services to solve the business need for real-time communication and data quality verification. Web Services include Phone Notify!, SMS Notify!, Postal Address Verification, Phone Verification, Email Verification, Demographics, CDYNE 411, Death Index, and IP2Geo. CDYNE billing is transaction-based and post-pay. Clients pay for only what is consumed, eliminating overage charges and unused credits. There are no contracts, startup fees, or cancellation charges. For more information, visit
www.cdyne.com or call 1-800-984-3710.


Contact: Nicole Fesette
Tel: (757) 544-9510 x3103
Email: nfesette@cdyne.com
www.cdyne.com

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Press Release: Web Services Help Medical Practices Upgrade to Healthcare 2.0.

FOR IMMEDIATE RELEASE
Web Services Help Medical Practices Upgrade to Healthcare 2.0.
Appointment Reminder and Verification Features Go Fully Automatic
Chesapeake, VA (March 1, 2009) – From efficiency in patient contact to real-time identity theft prevention, Web Services can quickly improve the bottom line for medical management software developers and healthcare practices. Veteran API provider CDYNE Corporation is working with health IT developers to create usable solutions for fraud and communications issues that are a major part of health technology initiatives – for compliance and progress.
With simple add-ons to medical management software, appointment reminders and patient screening integrate with existing software to increase customer retention and attrition for the manufacturer and benefits for the health practice – without a system overhaul. Web Services help hospitals and practices improve patient communication and automate routine tasks. With patient validation at sign-in, Web Services can enhance identity theft prevention plans required by the FTC.
“For medical management software makers, the easiest way to add value and stay flexible with their offering is to plug new services into the current application,” said Christopher Chenoweth, CIO of CDYNE Corporation. “Automated phone and SMS messages and data quality Web Services add function and increase customer satisfaction with short development time, and manufacturers can profit from reselling additional services as a premium to their customers.”
CDYNE hosts secure, high-quality APIs that software developers and in-house staff can use to maximize practice efficiency. Phone and SMS Notify help decrease appointment no-shows and late bill payments and improve service. Death Index, 411, and other data services reduce fraud, aid compliance, and keep records up to date.
CDYNE offers free trial keys. A dedicated healthcare IT page focuses on appointment reminder features, and developers that sign up for Phone/SMS Notify receive fraud prevention Web Services with $0 monthly fee and reduced transaction rates.
About CDYNE Corporation
Since 1999, CDYNE has provided enterprise data quality and communications XML Web Services. APIs include Phone and SMS Notify!; Postal Address, Phone and Email Verification; Demographics; CDYNE 411; Death Index; and IP2Geo. CDYNE APIs reduce fraud in real-time, scrub and enhance data, and simplify contact. Programmed into client applications, CDYNE Web Services automatically process information from our vast databases in milliseconds. There are no contracts or hidden fees. For more information, visit www.cdyne.com/healthcare, live chat with staff, view our blog, or call 1-800-984-3710.
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