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16 Articles

The Monopoly of Short Codes!

The Monopoly of Short Codes!

Short Codes offer a unique opportunity to engage with customers fast and effectively. We know there are a lot of regulations and rules that come along with using short codes and it can get a bit confusing. In this article we answer some frequent asked questions about short codes from some of our CDYNE customers to help ease some of the confusion.

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Thanksgiving Leftovers

Thanksgiving Leftovers
Thanksgiving Leftovers

Come Thursday night the age-old question of what to do with all the leftovers rears its untimely head. One solution is to send it home with your guests…of course. After all the day is meant for giving.

But not long after said guests trickle out, the Black Friday frenzy begins. With retail stores opening their doors at outrageous hours, there’s obviously no time to stop for lunch. So why not pack up some of your leftovers while scrolling through your CDYNE SMS Notify! powered texts for a promotion or two.

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CDYNE’S Top 10 : Correct Text Messaging Techniques

CDYNE has put together a list of correct techniques when using short codes. They stress the importance of using the proper information, verbiage, and keywords to adhere to and stay in compliance with the CTIA, which is the organization that represents the wireless communications industry and ensures all rules and regulations are followed ( http://www.ctia.org/ ).The following Top Ten list is a guide to help make you aware of possible issues when sending short code text messages. For more details read the CTIA Citation Handbook Overview at http://www.wmcglobal.com/assets/ctia-mobile-commerce-compliance-handbook-v-1-3.pdf .

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Engage Your Customers with SMS

Building customer loyalty, personalizing communications, and offering incentives to customers are all great ways to engage existing and new customers and build your business. In a survey of 650 respondents by Hipcricket, 70% of smartphone users would be interested in receiving offers on their cell phones. There is a huge potential to reach your audience with mobile communications. Check out the latest CDYNE infographic for more interesting stats:

CDYNE offers SMS short codes in the U.S. and Canada. Click here to get started today! Or read What Can You Expect With a CDYNE Short Code?

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SMS Notify! API Update: View, Add, & Remove Shared Short Code Keywords

Instead of calling or  requesting a keyword addition to your shared short code, you can now manage incoming keywords for your shared short code via the SMS Notify! API. Here are the new methods available:

1. GetKeywords Method

Now you can get all currently enabled keywords for a license key with the GetKeywords method.

Request:

License Key: license key to retrieve keywords for.

Response:

ReturnCode: Return code for method call.  Should always return NoError for GetKeywords().

Returns an array of KeywordResponseInfo:

  • EntryDate: DateTime in UTC of when keyword was added.
  • Keyword: Keyword.
  • ReturnCode: Return code for this keyword.  Should always return NoError for GetKeywords() method.
  • ShortCode: ShortCode that this keyword is assigned to.

2. AssignKeyword Method

This method assigns one or more keywords to a license key.

Request:

License Key: license key to assign new keywords to.

Array of KeywordRequestInfo:

  • Keyword: New keyword.
  • ShortCode: ShortCode to assign new keyword to.

Response:

ReturnCode: Return code for method call.  Should always return NoError for AssignKeywords().

Returns an array of KeywordResponseInfo:

  • EntryDate: DateTime in UTC of when keyword was added.
  • Keyword: Keyword attempting to add.
  • ReturnCode: Return code for this keyword.  Can return: ShortCodeInvalid, KeywordInvalid, KeywordAdded, ShortCodeNotAssignedToKey, KeywordAlreadyInUse, or InternalError.
  • ShortCode: ShortCode that this keyword is assigned to.

3. RemoveKeyword Method

Remove assigned keywords with this method.

Request:

License Key: license key to remove keywords from.

Array of KeywordRequestInfo:

  • Keyword: Existing keyword.
  • ShortCode: ShortCode to remove keyword from.

Response:

ReturnCode: Return code for method call.  Should always return NoError for RemoveKeywords().

Returns an array of KeywordResponseInfo:

  • EntryDate: DateTime in UTC of when keyword was added.
  • Keyword: Keyword attempting to remove.
  • ReturnCode: Return code for this keyword. Can return: ShortCodeInvalid, KeywordInvalid, KeywordRemoved, KeywordNotFound, or InternalError.
  • ShortCode: ShortCode that this keyword is assigned to.

 

For more information on SMS short codes in the U.S. and Canada click here. Or read What Can You Expect With a CDYNE Short Code?

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